What We Do?

New direction

No matter what your needs, outsourcing your call centre requirements to JPL will open up a new direction for your business. Any business, growing or established, big or small can benefit from the extra push of putting a team of customer care specialists to work for you.

Working with your goals

We can work with you to ensure that every customer that interacts with your company leaves satisfied. Using JPL Call Centre to supplement your inbound phone calls can cut your operating costs in half without ever compromising the goals of your business.

Trust Us

Trust us to ensure that your phones are answered 24 hours a day, seven days a week, without requiring either the labour or financial resources to do so. With 45 years of experience behind us, we know how to follow your lead and provide the ideal voice for your business.

If you:

Want to improve customer satisfaction levels

Need to cut costs

Want the services of a receptionist

Are committed to expanding your company despite the economy

Then JPL’s inbound call centre services can help you achieve these objectives. Whether it is 100 calls per month or per minute, we can quickly point you in the right direction. Explore our variety of services to choose the one that’s right for your business.

Answering Services

Order Taking

Reservations

Appointment Bookings

Emergency Response

Off-site/Overflow Reception

Help Desk

Customer Relationship Management (CRM)

Market Research

Customer Satisfaction Surveys

Employee Satisfaction Surveys

Public Opinion Surveys

Database Updating

Don’t forget; we offer a range of outbound call center services as well!

Our Services